You can always reach us Monday through Friday from 8:30 A.M. - 4:00 P.M. EST. If we are here after hours, and we often are, we will answer the phone. Our phones are always answered by trained staff. You will never get an operator, receptionist, or voice mail when you call Horton Brasses. After hours our answering machine will allow you to leave a message.
Can't find what you're looking for? See our list of what we do not make and links to people who do!
Ask questions! Every question is important, please do not hesitate to ask us. This company is in business to solve our customers' problems just as much as it is in business to sell hardware. Between us, we have seen hundreds of innovative solutions that our customers have come up with; one might be for a problem just like yours. We can give you specific details about the hardware, and sometimes we can suggest different combinations that may not be in the catalog.
You are welcome to send us photos of hardware you are trying to match. You can send photos by mail or email. Send email to firstname.lastname@example.org (jpg or gif format only please). If we know someone who has what you need, we will give you their name and phone number. We maintain files on suppliers of many different types and styles of hardware.
Quality: the quality of your furniture matters, so should your hardware. We use solid brass because it lasts forever.
Donna, our office manager, has been with Horton Brasses since 1985 and has lots of experience in billing, special problems and requests, and just about anything else that you can think of.
Horton Brasses produces more than 1,000 different pieces of authentic reproduction furniture and cabinet hardware at our factory in Connecticut. We use brass, iron, and various hardwoods to make knobs, drawer pulls, hinges, shelf pegs, bed bolts, casters, hooks and even clock finials!
If you have ordered with an account on our website before, you can log in to view your order history.
Horton Brasses Inc., 49 Nooks Hill Road, Cromwell CT 06416, 800-754-9127